# Avid Problem Solvers > Operations consulting firm using Lean Six Sigma, Agile and AI to diagnose and resolve backend and frontend operational inefficiencies. One-hour consultations, $1,199 flat. Avid Problem Solvers is an operations consulting firm. We diagnose and resolve inefficiencies across backend operations — process, workflow, systems, data — and frontend operations — customer experience, service delivery — for companies in any industry. Contact: aps@avidproblemsolvers.com Every page below is also available as markdown at the same path with a `.md` extension. The full text of every page is in one file: https://avidproblemsolvers.com/llms-full.txt ## Core - [What APS does](https://avidproblemsolvers.com/): definition, method, sectors, the offer and FAQ - [Answer library](https://avidproblemsolvers.com/answers/): index of every published answer - [Privacy](https://avidproblemsolvers.com/privacy): What Avid Problem Solvers collects, why, and what it never stores. - [Terms](https://avidproblemsolvers.com/terms): The terms of a one-hour Avid Problem Solvers consultation. - [Cancellation & Refunds](https://avidproblemsolvers.com/refunds): How rescheduling, cancellation and refunds work for an Avid Problem Solvers consultation. ## Answers - [How to find an operational bottleneck you cannot measure](https://avidproblemsolvers.com/answers/unmeasured-bottleneck): How do I find a bottleneck that doesn't show up in any report? - [Known vs unknown operational problems: how to tell them apart](https://avidproblemsolvers.com/answers/known-vs-unknown): How do I tell whether an operational problem is known or unknown? - [Does Lean Six Sigma still work when AI handles the data analysis](https://avidproblemsolvers.com/answers/lean-six-sigma-ai): Is Lean Six Sigma still relevant now that AI can analyse operational data? - [Operational bottlenecks in BFSI: where they usually sit](https://avidproblemsolvers.com/answers/bfsi-bottlenecks): Where do operational bottlenecks usually sit in banking, financial services and insurance? - [How to prepare for a consulting session so it is not wasted](https://avidproblemsolvers.com/answers/prepare-for-consultation): How should I prepare for a consulting session so the time is not wasted? - [What a one-hour operations consultation can realistically deliver](https://avidproblemsolvers.com/answers/one-hour-consultation): What can I actually get out of a one-hour consultation on an operations problem?